Capabilities

Strategy, sales, and marketing — built to execute, not just advise.

Most industrial companies have a commercial function that was built for a smaller, simpler version of the business. Townsend Franklin works across the full stack to close the gap between the product and the market performance it deserves.

01
Strategy without execution is a document.

Every recommendation comes with an implementation path. We do not hand off a slide deck and disappear.

02
The work should outlast the engagement.

We build programs the team can sustain. What we leave behind is more important than what we build while we are there.

03
Embedded means embedded.

We work inside the commercial function — not above it. Real problems move faster than advisory relationships.

What We Build
Commercial Strategy

The foundation of every engagement. Townsend Franklin builds the commercial strategy from the market back — starting with how buyers buy, what the competition is leaving on the table, and where the business has a defensible right to win.

  • Go-to-market design and execution
  • Messaging and positioning architecture
  • ICP, buyer personas, and demand strategy
  • Pricing and contract framework
  • Vertical and new market entry
  • Competitive landscape and white-space analysis
  • OKR framework, target-setting, and team alignment
  • Pre- and post-acquisition commercial assessment
Sales Excellence

Industrial buyers have long cycles, multiple stakeholders, and low tolerance for a sales process that does not match how they actually buy. Townsend Franklin builds the sales infrastructure — process, enablement, and measurement — that converts pipeline into revenue.

  • Sales process design and playbooks
  • Pipeline conversion and follow-up methodology
  • CRM strategy and pipeline capability build
  • Rep and sales team training
  • Dealer and distributor channel enablement
  • Sales team structure and hiring profiles
  • Win/loss analysis and pipeline diagnostics
  • Sales manager coaching and performance frameworks
Marketing & Digital

Marketing that cannot be tied to revenue is overhead. Townsend Franklin builds the marketing and digital infrastructure to generate leads, support the sales process, and measure what is working — from brand through close.

  • Brand activation and consolidation
  • Lead generation and closed-loop ROI measurement
  • eCommerce strategy, build, and revenue optimization
  • Website strategy, direction, and execution
  • Content, campaigns, and product launch
  • Collateral and sales asset production
  • Marketing team structure and agency management
  • Post-acquisition brand integration
How Engagements Are Structured

Not sure which type of engagement fits?

Most conversations start with a 30-minute call to map the commercial gaps. We will tell you honestly whether an engagement makes sense and what it would look like.

Start a conversation